Forrester Research Makes Second Equity Investment In Doculabs.

Business/Technology Editors

CAMBRIDGE, Mass.--(BUSINESS WIRE)--May 22, 2001

Forrester Research, Inc. (Nasdaq: FORR), a leading emerging-technology research firm, today announced its second equity investment in Doculabs, Inc. For more than a year, Forrester and Doculabs have collaborated on developing eBusiness TechRankings(TM), a powerful research assessment tool designed to help companies save time and money when selecting and implementing the best technologies for eBusiness. Terms of the investment were not disclosed.

"Doculabs' product assessment has helped us provide eBusiness TechRankings clients with invaluable product insights and vendor analysis that, in these uncertain economic times, empowers businesses to make the right long-term technology investments," said William M. Bluestein, Ph.D., president and chief operating officer at Forrester. "Forrester's follow-on investment in Doculabs demonstrates our confidence in our partner and our commitment to making TechRankings an essential element in our clients' technology investment decisions."

eBusiness TechRankings launched in October 2000. Five TechRankings categories are now available: Integration Server, Customer Service Application, Application Server, Content Management, and Commerce Platform. Future TechRankings categories will be announced later in 2001, while existing ones will be updated monthly. For more information about TechRankings, visit www.forrester.com/TR.

About Doculabs

Doculabs, Inc., an independent industry analyst firm, is a leading source for research and strategic advisory services on the emerging technologies that drive business, including eCommerce, content and communities, customer relationship management, fulfillment, and Web infrastructures. Based in Chicago, Doculabs' capitalizes on its unique research by providing project-based services for the end-user and software provider communities. For more information about Doculabs, call +1 312/433-7793 or visit the Web site at www.doculabs.com.

About Forrester Research

Forrester Research is a leading emerging-technology research firm, analyzing technology change and its impact on business, consumers, and society. Forrester's "Whole View" of the Internet economy enables clients to weave together Internet commerce initiatives with eBusiness technology to satisfy customers' changing needs. Clients receive continuous research and analysis through Forrester eResearch(R) Reports, an array of Advisory Services, Assessment Tools, and topical events. Established in 1983, Forrester is headquartered in Cambridge, Mass., with North American Research Centers in San Francisco, Calif., and Toronto, Canada. Forrester's European Research Center is located in Amsterdam, Netherlands, its UK Research Centre is located in London, and its Research Center Deutschland is located in Frankfurt, Germany. Additional information about Forrester Research can be found at www.forrester.com.

(c)2001, Forrester Research, Inc. Forrester and Forrester eResearch are trademarks of Forrester Research, Inc.